Privacy Policy

FleetGrid Africa is a technology-enabled transport logistics company registered in Kenya, with its head office in Nairobi. This policy explains how we handle personal data across our website and platform.

We collect contact and business details you submit through our forms, account information for platform users, and operational data generated when shipments are planned, executed and delivered.

We use information to provide and improve our services, match freight with transport capacity, communicate with you, meet legal and contractual obligations, and produce aggregated performance analytics.

We process personal data on the basis of contract performance, legitimate business interests, legal obligation, or your consent where required by the Kenya Data Protection Act and comparable regional laws.

We share information with transport partners strictly as needed to execute a shipment, and with service providers that support our platform under contractual confidentiality obligations. We do not sell personal data.

We retain operational and transactional records for as long as required to serve customers and satisfy legal, tax and audit obligations, after which the records are deleted or anonymised.

You may request access to, correction of, or deletion of your personal data, and you may object to certain processing. Contact us to exercise these rights.

We apply access controls, encryption in transit, environment separation and monitoring appropriate to the sensitivity of the data we hold. No system is perfectly secure, and we notify affected parties where required by law.