What changes when freight runs on data

Challenge

Distribution to 9 regional depots was split across 14 transporters with no shared visibility. Dispatch spent most of the day on the phone and monthly reconciliation took two weeks.

Solution

All carriers onboarded onto FleetGrid with standardised SLAs, live tracking and digital POD. Exception alerts routed to a single dispatch queue.

Results

• On-time delivery up to 97%
• Reconciliation cut from 14 days to 2
• Dispatch capacity tripled per planner

Challenge

Site deliveries were priced ad hoc, with wide variance on identical routes and no audit trail for procurement.

Solution

Structured RFQs and marketplace pricing across the transporter network, with contracted rate cards per lane and full documentation.

Results

• 11% reduction in cost per tonne-km
• 100% of loads with auditable rate history
• Zero unrecorded price adjustments

Challenge

Harvest peaks required triple normal capacity for eight weeks; own fleet sat underutilised the rest of the year.

Solution

Hybrid model: own fleet on core lanes, FleetGrid network absorbing peak volume with pre-agreed surge pricing.

Results

• Peak volume met without capex
• Port cut-offs met on 99% of loads
• Idle fleet hours down 34%

Challenge

Medical consignments to county facilities lacked verifiable delivery records, creating disputes and stock write-offs.

Solution

Geofenced milestones, photo and signature POD at every facility, and automated delivery confirmation to the ordering unit.

Results

• POD turnaround under 2 hours
• Delivery disputes down 80%
• Full traceability on every consignment